Procedure for Installing the Module in the Clustering Environment

This document describes the installation procedure of the SigmaSystemCenter
Update Module (SSC0303-0011.zip) for a clustering environment.

The installation procedure assumes the case of using EXPRESSCLUSTER X 3.3.
If you are using other clustering product or EXPRESSCLUSTER with other version,
refer to the outline of the installation procedure -- "Flow of Installing the
Module in the Clustering Environment" -- to install the SigmaSystemCenter 
Update Module to your environment.

<Note> 

 - When installing SSC component modules in the Terminal Server environment,
   see "Procedures for Installing the Module in the Terminal Server Environment"
   in the Install.txt. 
   (In Windows Server 2008 R2 and subsequent releases, Terminal Services is
   renamed Remote Desktop Services.) 

 - All updating modules of SSC components, which were installed in the original
   management server, should be applied. Partial updating is not supported.

 - If you logged in with a different user from the installed user, refer to 
   "Notes When Logging In with a Different User from the Installed User" in 
   Install.txt.

 - Do not deactivate registry synchronization resources during installing 
   patches, otherwise the installed patches may not work properly when 
   activating the resources after the installation. This is because the 
   settings of the synchronization target registry keys might be rolled back
   to what was before the installation.

 - Do not restart the system when the installing component requests restart the
   system by a message. In this case, you must: (1) wait until the installation
   finished, (2) resume the Cluster service (see (7) at Flow of Installing the 
   Module in the Clustering Environment), and (3) reboot the Clustering system.
   Otherwise, the settings of the synchronization target registry keys might be
   rolled back to what was before the installation.

*******************************************************************************
* Flow of Installing the Module in the Clustering Environment                 *
*******************************************************************************

The flow of installing in the clustering environment is as follows:

 (1) Unzipping the Software (operations on an active and standby server)
 (2) Suspending the Cluster Service (operations on an active server)
 (3) Stopping the Monitoring of Monitored Services 
     (operations on an active server)
 (4) Stopping the Services (operations on an active server)
 (5) Installing the Software (operations on an active server)
 (6) Installing the Software (operations on a standby server)
 (7) Starting the Cluster Service (Resume) (operations on an active server)
 (8) Checking the Start of the Monitoring of the Monitored Services
     (operations on an active server)
 (9) Clearing Web Browser Cache (operations on an active and standby server)
 (10) Start Resource under a Failover Group on a Standby Server
 (11) Checking After Installation (operations on a standby server)
 (12) Start Resource under a Failover Group on an Active Server
 (13) Checking After Installation (operations on an active server)


*******************************************************************************
* Installation Procedure                                                      *
*******************************************************************************

The detailed installation procedure which assumes the case of using
EXPRESSCLUSTER X 3.3 will be explained below.

===============================================================================
1. Before Starting Installation (Unzipping the Software)
===============================================================================

* Perform this operation both on an active server and standby server.

---------------

This software includes the update modules of the following SSC component:

 - SystemProvisioning

Unzip this software with the following procedure.

* Copy and save the software (SSC0303-0011.zip) in the working
  folder, for example, C:\Temp, in the local drive other than a mirror drive on
  both the active and standby servers.

[Notes on Unzipping a .zip File]

  Before unzipping a .zip file, see the notes described in "Notes on Unzipping
  a .zip File" in Release.txt.

 (1) Unzipping the software
     Unzip this software (SSC0303-0011.zip) in an arbitrary folder
     (working folder) in the local drive (C: or D:) both on the active 
     server and standby server by right-clicking the file on Explorer
     and clicking [Extract All].


===============================================================================
2. Before Starting Installation (Suspending the Cluster Service)
===============================================================================

* Perform this operation on an active server.
* This operation is described on the assumption that you use SigmaSystemCenter
  on an active server.

Before proceeding, you must suspend the Cluster service to prevent the failover
during the installation as the following:

---------------

While installing this software, the services of the SSC components are stopped.
If consoles or tools of these components are open, end them.
You also need to end and close all applications, such as a Web browser.

 (1) Log on as Administrator to the active server on which the operation
     is to be performed.

 (2) Launch a browser, and enter "http://localhost:29003/" in the URL box to 
     start Cluster Manager.

 (3) Click [Service] at the top of the Manager window, and click 
     [Suspend Cluster] on the pull-down menu.

 (4) The confirmation dialog box appears. Click [OK] to suspend the service.

     * This process takes for a while.

 (5) Click [OK] if the Error or Warning dialog box appears after a while.

 (6) Check that [Suspended] is displayed in the left pane of the Manager
     window.


===============================================================================
3. Before Starting Installation (Stopping the Monitoring of Monitored Services)
===============================================================================

* Perform this operation on an active server.

Before proceeding, you must stop monitoring services to prevent detection of
SSC service restarts, which occurs during the installation, as the following:

---------------

 (1) Click the [Start] button, click [All Programs], click 
     [ExpressCluster Server], and click [Task Manager].

 (2) Stop all the services displayed under [Application / Service Name]. 
     Set all the displayed services to "Not monitoring" one by one.

     (How to set a service to "Not monitoring")

      - Right-click a displayed service name.
      - Click [Stop Monitoring], and click [OK] on the displayed dialog box.
      - Confirm that the [Monitoring Status] of the monitored service changes
        to "Not monitoring".

 (3) Confirm that all the services are set to "Not monitoring" and end Task
     Manager.


===============================================================================
4. Before Starting Installation (Stopping the Services)
===============================================================================

* Perform this operation on an active server.

---------------

1. SystemProvisioning

   (1) Checking the version of SystemProvisioning
       Check the version of your product with the following procedure.

       1) Start a Web browser.

       2) Enter the following URL in the Address box on the Web browser.
          http://localhost/Provisioning/Default.aspx

       3) The SigmaSystemCenter Web Console starts and the Login window 
          appears.
          Check that the following versions are displayed at the bottom of
          the SigmaSystemCenter Web Console.

          "Version: 3.3-27515, SystemProvisioning 6.3.0025"

   (2) Ending the SigmaSystemCenter Web Console

       1) End the SigmaSystemCenter Web Console.

   (3) Stopping the PVMService

       1) Click the [Start] button, click [Control Panel].
          From [Control Panel], double-click [Administrative Tools].
          From [Administrative Tools], double-click [Services] to start the 
          Services dialog box.

       2) From [Services], right-click [PVMService], and click [Stop].


===============================================================================
5. Installing the Software (Operations on the Active Servers)
===============================================================================

* Perform this operation on an active server.

---------------

1. Installation of the SystemProvisioning module

[Before Starting Installation]

  - Before starting installation of the update module, back up the files, the 
    registries and the database of the currently installed SystemProvisioning.
    For the procedure, see Subsection 10.2.1, "Backing up SystemProvisioning" 
    in NEC SigmaSystemCenter Configuration Guide.

    <Note>
     In addition to above, you must backup under the conf folder because in the
     clustering environment, the following registry modifies the folder 
     setting.

     Key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NEC\PVM
     Name: ConfPath

  - If the configuration database of SystemProvisioning is set up on a remote 
    SQL, configure the setting so that the configuration database can connect 
    to the remote SQL using Windows Authentication before installation.

[Installation Procedure]

 (1) Log on to a management server (active server)
     Log on to the management server (active server) on which 
     SystemProvisioning is installed as a user with Administrator privileges 
     (usually Administrator).

 (2) Ending active applications
     End all using application and close all Web browsers.
     Close the SigmaSystemCenter Web Console as well.

 (3) Checking the registry before the installation.

     1) Open the unzipped folder-see 1. Before Starting Installation 
        (Unzipping the Software)-and then run the following:

        (working folder)\SSC0303-0011\before_regchk.bat

        The results display on Command prompt.

     2) Check all the results are OK. If there is NG(s), please contact your 
        service representative.

     3) Press any key when "Press any key to continue ..." is displayed.

 (4) Stopping IIS Admin Service and related services

     1) Click the [Start] button, click [Control Panel]. From [Control Panel], 
        double-click [Administrative Tools]. From [Administrative Tools], 
        double-click [Services] to start the Services dialog box.

     2) From [Services], right-click [IIS Admin Service], and click [Stop].

     <Note>
       You need to restart the services displayed on the Stop Other Services 
       dialog box after installing the update module.
       Make a note of the service name displayed on the Stop Other Services 
       dialog box, and click [Yes].

 (5)  Running the Installer

     1) Run "Setup.exe" which is stored in the "SSC0303-0011\PVM" folder, 
        located under the unzipped folder in the procedure "1. Before Starting 
        Installation (Unzipping the Software)."

        (working folder)\SSC0303-0011\PVM\Setup.exe

     2) The message "Are you sure you want to install?" appears.
        Click [Yes].

     3) The module of SystemProvisioning is applied.
        The message "Installation completed." appears.
        Click [OK].

 (6) Starting the IIS Admin Service

     1) Click the [Start] button, click [Control Panel]. From [Control Panel], 
        double-click [Administrative Tools]. From [Administrative Tools], 
        double-click [Services] to start the Services dialog box.

     2) From [Services], right-click [IIS Admin Service], and click [Start].

     <Note>
       If the [Stop Other Services] dialog box appeared in the procedure 
       "(4) Stopping IIS Admin Service and related services", start the services 
       manually that you noted after starting up the IIS Admin Service.
       In addition, some services are started when the PVMService is started.
       If you cannot click [Start] on a service, press [F5] on the Services 
       dialog box to update the display.

 (7) Checking the version after installing the update module
     Check the version after installing the module with the following procedure.

     1) Start a Web browser.

     2) Enter the following URL in the Address box on the Web browser.
        http://localhost/Provisioning/Default.aspx

     3) The SigmaSystemCenter Web Console starts.
        Check that "Version: 3.3-29091, SystemProvisioning 6.3.0026" is 
        displayed at the bottom of the SigmaSystemCenter Web Console.

     4) End the Web browser without logging in.

 (8) Checking startup types.

     Open Services (the Start menu > Control Panel > Administrative Tools > 
     Services) and then check if the Startup Type of the following services is 
     Manual. If not, change the type to Manual.

         - PVMService
         - SQL Server (SSCCMDB)

[After Completing Installation]

  - After installation of the update module, the following files are 
    overwritten with the initial files of this update module.

    If you had modified the files before installing this update module, modify 
    the files again after the installation.

      Under the SystemProvisioning installation folder
      (Default Path: %ProgramFiles(x86)%\NEC\PVM)

      Provisioning\Web.config

 The installation of the SystemProvisioning module is now complete.
 You do not need to restart the operating system.


===============================================================================
6. Installing the Software (Operations on the Standby Servers)
===============================================================================

* Perform this operation on a standby server.

---------------

1. Installation of the SystemProvisioning module

[Installation Procedure]

 (1) Log on to a management server (standby server)
     Log on to the management server (standby server) on which 
     SystemProvisioning is installed as a user with Administrator privileges 
     (usually Administrator).

 (2) Ending active applications
     End all using application and close all Web browsers.
     Close the SigmaSystemCenter Web Console as well.

 (3) Checking the registry before the installation.

     1) Open the unzipped folder-see 1. Before Starting Installation 
        (Unzipping the Software)-and then run the following:

        (working folder)\SSC0303-0011\before_regchk.bat

        The results display on Command prompt.

     2) Check all the results are OK. If there is NG(s), please contact your 
        service representative.

     3) Press any key when "Press any key to continue ..." is displayed.

 (4) Stopping IIS Admin Service and related services

     1) Click the [Start] button, click [Control Panel]. From [Control Panel], 
        double-click [Administrative Tools]. From [Administrative Tools], 
        double-click [Services] to start the Services dialog box.

     2) From [Services], right-click [IIS Admin Service], and click [Stop].

     <Note>
       You need to restart the services displayed on the Stop Other Services 
       dialog box after installing the update module.
       Make a note of the service name displayed on the Stop Other Services 
       dialog box, and click [Yes].

 (5) Running the Installer

     1) Run "Setup_NoDbUpdate.bat" which is stored in the "SSC0303-0011\PVM" 
        folder, located under the unzipped folder in the procedure 
        "1. Before Starting Installation (Unzipping the Software)."

        (working folder)\SSC0303-0011\PVM\Setup_NoDbUpdate.bat

     2) The message "Are you sure you want to install?" appears.
        Click [Yes].

     3) The module of SystemProvisioning is applied.
        The message "Installation completed." appears.
        Click [OK].

 (6) Starting the IIS Admin Service

     1) Click the [Start] button, click [Control Panel]. From [Control Panel], 
        double-click [Administrative Tools]. From [Administrative Tools], 
        double-click [Services] to start the Services dialog box.

     2) From [Services], right-click [IIS Admin Service], and click [Start].

     <Note>
       If the [Stop Other Services] dialog box appeared in the procedure 
       "(4) Stopping IIS Admin Service and related services", start the services 
       manually that you noted after starting up the IIS Admin Service.
       In addition, some services are started when the PVMService is started.
       If you cannot click [Start] on a service, press [F5] on the Services 
       dialog box to update the display.

 (7) Checking startup types.

     Open Services (the Start menu > Control Panel > Administrative Tools > 
     Services) and then check if the Startup Type of the following services is 
     Manual. If not, change the type to Manual.

         - PVMService
         - SQL Server (SSCCMDB)

[After Completing Installation]

  - After installation of the update module, the following files are 
    overwritten with the initial files of this update module.

    If you had modified the files before installing this update module, modify 
    the files again after the installation.

      Under the SystemProvisioning installation folder
      (Default Path: %ProgramFiles(x86)%\NEC\PVM)

      Provisioning\Web.config

 The installation of the SystemProvisioning module is now complete.
 You do not need to restart the operating system.


===============================================================================
7. Starting the Cluster Service (Resume)
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Log on as Administrator to the active server on which the operation
     is to be performed.

 (2) Launch a browser, and enter "http://localhost:29003/" in the URL box to
     start Cluster Manager.

 (3) Click [Service] at the top of the Manager window, and click 
     [Resume Cluster] on the pull-down menu.

 (4) The confirmation dialog box appears. Click [OK].

 (5) After a while, the clustering configuration is displayed in the left pane
     of the Manager window. Check that all the icons are green, which means
     normal.

 (6) Proceed to the next operation without ending Cluster Manager.


===============================================================================
8. Checking the Start of the Monitoring of the Monitored Services
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Click the [Start] button, click [All Programs], click 
     [ExpressCluster Server], and click [Task Manager].

 (2) Check that the [Monitoring Status] of all the monitored services under
     [Application / Service Name] are "Monitoring".

     If a service is not "Monitoring", right-click the service, click 
     [Start Monitoring], and click [OK] on the displayed dialog box to start 
     the monitoring.

 (3) Confirm that all the services are set in "Monitoring" and end Task
     Manager.


===============================================================================
9. Clearing Web Browser Cache
===============================================================================

* Perform this operation both on an active server and standby server.

* Clear your browser cache on a computer terminal on which to start a browser.
  The method to clear the browser cache differs depending on the kind of
  browsers.
  Check and execute the method of your browser.
  The methods of the two main browsers are as follows:

---------------

 - For Internet Explorer 9

   1) On Internet Explorer, from the [Tools] menu, click [Internet Options].

   2) On the [Internet Options] dialog box, click the [General] tab and 
      click [Delete] under [Browsing History].

   3) The "Delete Browsing History" dialog box appears.
      Check [Temporary Internet File] and click [Delete].

 - For Firefox 4.0

   1) On Firefox, from the [Tools] menu, click [Clear Recent History].

   2) The "Clear Recent History" dialog box appears. Select [Everything] in 
      the [Time range to clear] list.
      Confirm that the [Cache] and [Cookie] check boxes are selected under 
      [Details].

   3) Click [Clear Now].


===============================================================================
10. Start Resource under a Failover Group on a Standby Server
===============================================================================

* Perform this operation on an active server.

To confirm this installation, please perform failover from an active 
server to a standby server with the following method:

---------------

 (1) Right-Click [failoverxxx] in [Groups] folder which is located on the left 
     pane of the WebManager window, and select [Move] in the pop-up menu.

 (2) Select a destination standby server to move resources (Failover) on 
     the Select Server (Move Group) window, and click [OK].

     * This process takes for a while.

 (3) Check that all the "Resource Status" of standby server, which are 
     displayed in the right pane on the Manager window, are "Online".


===============================================================================
11. Checking After Installation (operations on a standby server)
===============================================================================

* Perform this operation on a standby server.

---------------

 (1) Checking the SSC services in a standby server.

     1) Open Services (the Start menu > Control Panel > Administrative Tools > 
        Services) and then check if states of the following services is Start.

        Services

        [NEC ESMPRO Manager]
         - Alert Manager Socket(R) Service
         - DianaScope ModemAgent
         - Dmi Event Watcher
         - ESM Alert Service
         - ESM Base Service
         - ESM Command Service
         - ESM Remote Map Service
         - ESMPRO/SM Base Service
         - ESMPRO/SM Common Component
         - ESMPRO/SM Event Manager
         - ESMPRO/SM Trap Redirection
         - ESMPRO/SM Web Container

        [DeploymentManager]
         - DeploymentManager API Service
         - DeploymentManager Backup/Restore Management
         - DeploymentManager Get Client Information
         - DeploymentManager PXE Management
         - DeploymentManager PXE Mtftp
         - DeploymentManager Remote Update Service
         - DeploymentManager Schedule Management
         - DeploymentManager Transfer Management
         - SQL Server (DPMDBI)

        [SystemProvisioning]
         - PVMService

        [System Monitor - Performance Monitoring Services]
         - System Monitor Performance Monitoring Service

        [SystemProvisioning] and [System Monitor - Performance Monitoring 
        Services]
         - SQL Server (SSCCMDB)

 (2) Checking the registry after the installation.

     1) Open the unzipped folder-see 1. Before Starting Installation 
        (Unzipping the Software)-and then run the following:

        (working folder)\SSC0303-0011\after_regchk.bat

        The results display on Command prompt.

     2) Check all the results are OK. If there is NG(s), please contact your 
        service representative.

     3) Press any key when "Press any key to continue ..." is displayed.


===============================================================================
12. Start Resource under a Failover Group on an Active Server
===============================================================================

* Perform this operation on an active server.

To confirm this installation, please perform failover from a standby server to 
an active server with the following method:

---------------

 (1) Right-Click [failoverxxx] in [Groups] folder which is located on the left 
     pane of the WebManager window, and select [Move] in the pop-up menu.

 (2) Select a destination active server to move resources (Failback) on 
     the Select Server (Move Group) window, and click [OK].

     * This process takes for a while.

 (3) Check that all the "Resource Status" of standby server, which are 
     displayed in the right pane on the Manager window, are "Online".


===============================================================================
13. Checking After Installation (operations on an active server)
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Checking the SSC services in an active server.

     1) Open Services (the Start menu > Control Panel > Administrative Tools > 
        Services) and then check if states of the following services is Start.

        Services

        [NEC ESMPRO Manager]
         - Alert Manager Socket(R) Service
         - DianaScope ModemAgent
         - Dmi Event Watcher
         - ESM Alert Service
         - ESM Base Service
         - ESM Command Service
         - ESM Remote Map Service
         - ESMPRO/SM Base Service
         - ESMPRO/SM Common Component
         - ESMPRO/SM Event Manager
         - ESMPRO/SM Trap Redirection
         - ESMPRO/SM Web Container

        [DeploymentManager]
         - DeploymentManager API Service
         - DeploymentManager Backup/Restore Management
         - DeploymentManager Get Client Information
         - DeploymentManager PXE Management
         - DeploymentManager PXE Mtftp
         - DeploymentManager Remote Update Service
         - DeploymentManager Schedule Management
         - DeploymentManager Transfer Management
         - SQL Server (DPMDBI)

        [SystemProvisioning]
         - PVMService

        [System Monitor - Performance Monitoring Services]
         - System Monitor Performance Monitoring Service

        [SystemProvisioning] and [System Monitor - Performance Monitoring 
        Services]
         - SQL Server (SSCCMDB)

 (2) Checking the registry after the installation.

     1) Open the unzipped folder-see 1. Before Starting Installation 
        (Unzipping the Software)-and then run the following:

        (working folder)\SSC0303-0011\after_regchk.bat

        The results display on Command prompt.

     2) Check all the results are OK. If there is NG(s), please contact your 
        service representative.

     3) Press any key when "Press any key to continue ..." is displayed.


The installation of the software is now complete.
