Procedure for Installing the Module in the Clustering Environment

This document describes the installation procedure of the SigmaSystemCenter
Update Module (SSC0307-0006.zip) for a clustering environment.

The installation procedure assumes the case of using EXPRESSCLUSTER X 3.3.
If you are using other clustering product or EXPRESSCLUSTER with other version,
refer to the outline of the installation procedure -- "Flow of Installing the
Module in the Clustering Environment" -- to install the SigmaSystemCenter 
Update Module to your environment.

<Note> 

 - When installing SSC component modules in the Terminal Server environment,
   see "Procedures for Installing the Module in the Terminal Server Environment"
   in the Install.txt. 
   (In Windows Server 2008 R2 and subsequent releases, Terminal Services is
   renamed Remote Desktop Services.) 

 - All updating modules of SSC components, which were installed in the original
   management server, should be applied. Partial updating is not supported.

 - Do not stop resources that synchronize with the registry during applying the
   update module.
   If you apply the module in this condition, the applied module may not work 
   properly because the registry keys may be rolled back to the state before 
   applying the module when the resources are started.

 - Do not restart the system when the installer of the module requests restart 
   the system by a message. 
   In this case, you must: 
    1. wait until the installation is finished
    2. start the Cluster service (see "(10) Starting the Cluster Service 
       (Resume) (For Active Servers)")
    3. reboot the Cluster system 
   If you restart the system while the Cluster service is in the suspend state,
   the registry keys that synchronize with the resources may be rolled back to 
   the state before applying the module.


*******************************************************************************
* Flow of Installing the Module in the Clustering Environment                 *
*******************************************************************************

The flow of installing in the clustering environment is as follows:

 (1) Unzipping the Software (For Active and Standby Servers)
 (2) Backing Up the Registry (For Active and Standby Servers)
 (3) Suspending the Cluster Service (For Active Servers)
 (4) Stopping the Monitoring of Monitored Services (For Active Servers)
 (5) Stopping the Services (For Active Servers)
 (6) Installing the Software (For Active Servers)
 (7) Backing Up the Registry (For Active Servers)
 (8) Installing the Software (For Standby Servers)
 (9) Backing Up the Registry (For Standby Servers)
 (10) Starting the Cluster Service (Resume) (For Active Servers)
 (11) Checking the Start of the Monitoring of the Monitored Services 
      (For Active Servers)
 (12) Start Resource under a Failover Group on a Standby Server
 (13) Checking After the Installation (For Standby Servers)
 (14) Start Resource under a Failover Group on an Active Server
 (15) Checking After the Installation (For Active Servers)


*******************************************************************************
* Installation Procedure                                                      *
*******************************************************************************

The detailed installation procedure which assumes the case of using
EXPRESSCLUSTER X 3.3 will be explained below.

===============================================================================
1.Before Starting Installation (Unzipping the Software)
===============================================================================

* Perform this operation on an active server and a standby server.

---------------

This software includes the update modules of the following SSC components:

 - DeploymentManager

Unzip this software with the following procedure.

* Copy and save the software (SSC0307-0006.zip) in the working
  folder, for example, C:\Temp, in the local drive other than a mirror drive on
  both the active and standby servers.

[Notes on Unzipping a .zip File]

  Before unzipping a .zip file, see the notes described in "Notes on Unzipping
  a .zip File" in Release.txt.

 (1) Unzipping the software
     Unzip this software (SSC0307-0006.zip) in an arbitrary folder
     (working folder) in the local drive (C: or D:) both on the active 
     server and standby server by right-clicking the file on Explorer
     and clicking [Extract All].


===============================================================================
2.Before Starting Installation (Backing Up the Registry)
===============================================================================

This procedure isn't performed because the registry isn't changed by this 
software.


===============================================================================
3.Before Starting Installation (Suspending the Cluster Service)
===============================================================================

* Perform this operation on an active server.
* This operation is described on the assumption that you use SigmaSystemCenter
  on an active server.

Before proceeding, you must suspend the Cluster service to prevent a failover 
during the installation as the following:

---------------

While installing this software, the services of the SSC components are stopped.
If consoles or tools of these components are open, end them.
You also need to end and close all applications, such as a Web browser.

 (1) Log on as Administrator to the active server on which the operation
     is to be performed.

 (2) Launch a browser, and enter "http://localhost:29003/" in the URL box to 
     start Cluster Manager.

 (3) Click [Service] at the top of the Manager window, and click 
     [Suspend Cluster] on the pull-down menu.

 (4) The confirmation dialog box appears. Click [OK] to suspend the service.

     * This process takes for a while.

 (5) Click [OK] if the Error or Warning dialog box appears after a while.

 (6) Check that [Suspended] is displayed in the left pane of the Manager
     window.


===============================================================================
4.Before Starting Installation (Stopping the Monitoring of Monitored Services)
===============================================================================

* Perform this operation on an active server.

In this installation, the SSC service is restarted. Thus, before proceeding, 
you must disable monitoring services to prevent interruption of the 
installation by detecting the restart event as the following:

---------------

 (1) Click the [Start] button, click [All Programs], click 
     [ExpressCluster Server], and click [Task Manager].

 (2) Stop all the services displayed under [Application / Service Name]. 
     Set all the displayed services to "Not monitoring" one by one.

     (How to set a service to "Not monitoring")

      - Right-click a displayed service name.
      - Click [Stop Monitoring], and click [OK] on the displayed dialog box.
      - Confirm that the [Monitoring Status] of the monitored service changes
        to "Not monitoring".

 (3) Confirm that all the services are set to "Not monitoring" and end Task
     Manager.


===============================================================================
5.Before Starting Installation (Stopping the Services)
===============================================================================

* Perform this operation on an active server.

---------------

1. SystemProvisioning

   (1) Ending the SigmaSystemCenter Web Console

       1) End the SigmaSystemCenter Web Console.

   (2) Stopping the PVMService

       1) Click the [Start] button, click [Control Panel].
          From [Control Panel], double-click [Administrative Tools].
          From [Administrative Tools], double-click [Services] to start the 
          Services dialog box.

       2) From [Services], right-click [PVMService], and click [Stop].


===============================================================================
6.Installing the Software (Operations on the Active Servers)
===============================================================================

* Perform this operation on an active server.

---------------

1. Exchange the DeploymentManager module

  See "2. Exchange the DeploymentManager module" in the Install.txt and 
  exchange the DeploymentManager module.


===============================================================================
7.Backing Up the Registry (For Active Servers)
===============================================================================

This procedure isn't performed because the registry isn't changed by this 
software.


===============================================================================
8.Installing the Software (Operations on the Standby Servers)
===============================================================================

* Perform this operation on a standby server.

---------------

1. Exchange the DeploymentManager module

  See step (1)-(6) of "2. Exchange the DeploymentManager module" in the 
  Install.txt and exchange the DeploymentManager module.


===============================================================================
9.Backing Up the Registry (For Standby Servers)
===============================================================================

This procedure isn't performed because the registry isn't changed by this 
software.


===============================================================================
10.Starting the Cluster Service (Resume)
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Log on as Administrator to the active server on which the operation
     is to be performed.

 (2) Launch a browser, and enter "http://localhost:29003/" in the URL box to
     start Cluster Manager.

 (3) Click [Service] at the top of the Manager window, and click 
     [Resume Cluster] on the pull-down menu.

 (4) The confirmation dialog box appears. Click [OK].

 (5) After a while, the clustering configuration is displayed in the left pane
     of the Manager window. Check that all the icons are green, which means
     normal.

 (6) Proceed to the next operation without ending Cluster Manager.


===============================================================================
11.Checking the Start of the Monitoring of the Monitored Services
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Click the [Start] button, click [All Programs], click 
     [ExpressCluster Server], and click [Task Manager].

 (2) Check that the [Monitoring Status] of all the monitored services under
     [Application / Service Name] are "Monitoring."

     If a service is not "Monitoring," right-click the service, click 
     [Start Monitoring], and click [OK] on the displayed dialog box to start 
     the monitoring.

 (3) Confirm that all the services are set in "Monitoring" and end Task
     Manager.


===============================================================================
12.Start Resource under a Failover Group on a Standby Server
===============================================================================

* Perform this operation on an active server.

* The following shows that how to fail over between standby servers to confirm 
  the module is installed correctly.

---------------

 (1) Right-Click [failoverxxx] in [Groups] folder which is located on the left 
     pane of the WebManager window, and select [Move] in the pop-up menu.

 (2) Select a destination standby server to move resources (Failover) on 
     the Select Server (Move Group) window, and click [OK].

     * This process takes for a while.

 (3) Check that all the "Resource Status" of standby server, which are 
     displayed in the right pane on the Manager window, are "Online."


===============================================================================
13.Checking After the Installation (For Standby Servers)
===============================================================================

* Perform this operation on a standby server.

---------------

 (1) Check SigmaSystemCenter services are started in a standby server.

     1) Click the Start menu > Control Panel (C) > Administrative Tools > 
        Services to display the Service screen. In the screen, check the 
        following services are started.

        [NEC ESMPRO Manager]
         - Alert Manager Socket(R) Service
         - Alert Manager WMI Service
         - DianaScope ModemAgent
         - Dmi Event Watcher (*1)
         - ESM Alert Service
         - NVBase System Service
         - ESM Command Service
         - ESM Remote Map Service
         - ESMPRO/SM Base Alert Listener
         - ESMPRO/SM Base Service
         - ESMPRO/SM Common Component
         - ESMPRO/SM Event Manager
         - ESMPRO/SM Web Container

           (*1) Whether this service is started or not is depending on the 
                environment or the configuration.

        [DeploymentManager]
         - DeploymentManager API Service
         - DeploymentManager Backup/Restore Management
         - DeploymentManager Get Client Information
         - DeploymentManager PXE Management
         - DeploymentManager PXE Mtftp
         - DeploymentManager Remote Update Service
         - DeploymentManager Schedule Management
         - DeploymentManager Transfer Management

        [SystemProvisioning]
         - PVMService

        [System Monitor - Performance Monitoring Services]
         - System Monitor Performance Monitoring Service

        Database(For SQL Server)
         - SQL Server (DPMDBI)
         - SQL Server (SSCCMDB)

        Database(For PostgreSQL)
         - postgresql-x64-9.6 - PostgreSQL Server 9.6


===============================================================================
14.Start Resource under a Failover Group on an Active Server
===============================================================================

* Perform this operation on an active server.

* The following shows that how to fail over between active servers to confirm 
  the module is installed correctly.

---------------

 (1) Right-Click [failoverxxx] in [Groups] folder which is located on the left 
     pane of the WebManager window, and select [Move] in the pop-up menu.

 (2) Select a destination active server to move resources (Failback) on 
     the Select Server (Move Group) window, and click [OK].

     * This process takes for a while.

 (3) Check that all the "Resource Status" of standby server, which are 
     displayed in the right pane on the Manager window, are "Online."


===============================================================================
15.Checking After the Installation (For Active Servers)
===============================================================================

* Perform this operation on an active server.

---------------

 (1) Check SigmaSystemCenter services are started in a active server.

     1) Click the Start menu > Control Panel (C) > Administrative Tools > 
        Services to display the Service screen. In the screen, check the 
        following services are started.

        [NEC ESMPRO Manager]
         - Alert Manager Socket(R) Service
         - Alert Manager WMI Service
         - DianaScope ModemAgent
         - Dmi Event Watcher (*1)
         - ESM Alert Service
         - NVBase System Service
         - ESM Command Service
         - ESM Remote Map Service
         - ESMPRO/SM Base Alert Listener
         - ESMPRO/SM Base Service
         - ESMPRO/SM Common Component
         - ESMPRO/SM Event Manager
         - ESMPRO/SM Web Container

           (*1) Whether this service is started or not is depending on the 
                environment or the configuration.

        [DeploymentManager]
         - DeploymentManager API Service
         - DeploymentManager Backup/Restore Management
         - DeploymentManager Get Client Information
         - DeploymentManager PXE Management
         - DeploymentManager PXE Mtftp
         - DeploymentManager Remote Update Service
         - DeploymentManager Schedule Management
         - DeploymentManager Transfer Management

        [SystemProvisioning]
         - PVMService

        [System Monitor - Performance Monitoring Services]
         - System Monitor Performance Monitoring Service

        Database(For SQL Server)
         - SQL Server (DPMDBI)
         - SQL Server (SSCCMDB)

        Database(For PostgreSQL)
         - postgresql-x64-9.6 - PostgreSQL Server 9.6


The installation of the software is now complete.

